1. Home and work visits

The radius in which our Professional Dispensing Opticians work within is South East, Kent and Sussex.

All you need to do is:

• Arrange an appointment via our contact form – Enter your Contact details with a preferred dated and time and you will be contacted to confirm your appointment. Please note will endeavour to meet your preferred date and time where possible. However we cannot guarantee this but will accommodate you as best we can.
• Have a copy of your current prescription – This has to be less than 2 years old and signed by your Optician. If you cannot provide this we are happy to contact your Optician on your behalf.
• As an alternative for those of you who don’t have time for a home visit or live outside our home visiting area we offer you the choice of sending a picture of your face along with your prescription details. It would also be helpful if you advised us of an idea of what style you had in mind and we can select your corrective visual solution for you, (of course, you will have the final say!).

Any questions? Please contact our friendly staff who are more than happy to assist.

2. Triathlon eyewear advice

At Triathlon Vision our team enjoy participating in Triathlons. We regularly use the Sports eyewear products that we supply therefore enabling us to give you sound advice on product choice. If you have any questions our team are always on hand to help please feel free to contact us.

3. Spectacle Lens Advice

All the spectacle lenses that we supply to you are of the highest quality and we adhere to the appropriate British and European standards on every pair of spectacles that we despatch to you. All our products are guaranteed and if you would like specific advice on your lenses or are unsure what you need to order, contact our Qualified Dispensing Optician by telephone or email for further advice.

4. How are you able to offer savings of up to 35% on high street prices?

We are able to offer you savings of up to 35% on your local high street prices for complete pairs of spectacles because we have low overheads and efficient cost effective production facilities.

5. What is Astigmatism?

Astigmatism definition: A visual defect in which the unequal curvature of one or more refractive surfaces of the eye, usually the cornea, prevents light rays from focusing clearly at one point on the retina, resulting in blurred vision, In spectacle lenses and contact lenses this is shown to be corrected when the sphere, cylindrical and axis values are completed in your prescription.

6. Prescription insert

A prescription insert can be ordered to your exact spectacle prescription, usually the insert sits behind the lens of the frame and is significantly smaller than a regular pair of spectacles. You can choose to have our standard plastic lens, which is included in the price or a specialist material called Trivex which is thinner and lighter than standard plastic and significantly more impact resistant - a great choice for active people!

7. Prescription goggle

A prescription goggle can be only be ordered from a pre-selected range. They are only spherical in correction but do provide an excellent level of vision for low astigmatic corrections. You don't need to worry because when you provide your prescription details we will issue you with the most appropriate prescription.

8. Entering your prescription

Our website allows you to order your prescription glasses online. As part of the order process, you can use your optician-provided prescription to fill in a simple prescription entry form.

"Tool-tips" on the prescription form provide further information for each of the main prescription values (place your mouse cursor over the "i" symbol) which are also explained below.

• Lens Anti-reflection coating: Our anti reflection coating is a technologically advanced multilayer coating that is scratch and smear resistant. The coating allows you to have a superior, natural and reflection free vision. In addition, the lens coating provides protection from harmful UVB & UVA rays.
• Pupillary Distance: This measurement is usually taken by your Optician. It centres the lens in front of your pupil so you do not experience any visual discomfort. If you are unable to provide this we will assume an average of 65mm for men and 63mm for women. However on higher prescriptions (over +/- 4.00DS) we would strongly recommend that you ask your optician to provide this measurement.
• Lens thickness: All our standard lenses are made as thin as possible but if you would like to have thinner and lighter weight lenses (recommended for prescriptions over +/-3.00DS and rimless frames) please choose one of the options.
• Right/Left Sphere: This is the spherical power of your prescription, this tells us whether you are short or long sighted and by how much. This can also be Plano or Zero in some cases.
• Right/Left Cylinder: Usually the second part of the prescription, a sphere combined with a cylinder and an axis usually denotes correction of astigmatism.
• Right/Left Axis: Usually the third part of the prescription and only ever present for an astigmatic correction, will range from 0 to 180.
• Right/Left Reading Add: This is usually only present if you have been advised to have reading spectacles. To obtain your full reading correction you normally add the sphere component to the Reading Add but don’t worry we’ll do that for you.